I’ve been an Outlook user for close to a decade. I like it…without Microsoft and their products, operating systems as we know them today would definitely be different. I’m not one of those guys who likes to sit around and bash Microsoft…each OS has its plusses and minuses, and personal preference leads to strong opinions. I take the middle road…if you like Macs…great. Prefer Windows? Awesome. Think Linux rules the server OS market? Right on. (more…)
Last year, I wrote my first State of the VoIP Address. In that blog post, I discussed how VoIP over the WAN was just not yet ready for prime time (still true), how having VoIP on the LAN and POTS/PRI for PSTN connectivity is the best bet for a reliable business class VoIP PBX (still true), how legacy PBX systems are going the way of the Dodo (VERY true), and how there was a void in the VoIP call center space (not so true anymore!). (more…)
I wrote this article for a different resource, but it applies, so I figured I would post it…enjoy!
-Schwood
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Voice over IP (VoIP), or the process of transmitting voice calls over a computer network is no longer a new concept. VoIP has been around for many years now, and has promised to revolutionize the telecommunications industry for just as long. The question is…has VoIP yet proven itself to be a viable alternative to legacy voice and PBX solutions? The answer is yes and no. (more…)
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